Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns:

To be eligible for a return:

  • The item must be in the same condition as received

  • Unworn or unused, with original tags

To start a return, contact us at support@marinalune.net, or via what's app.
You can also reach out for any return-related inquiries at the same email.

Damages & Issues

Inspect your order immediately upon delivery.
If you receive a defective, damaged, or incorrect item, contact us right away so we can review the issue and resolve it if applicable.

Exchanges

Exchanges are accepted within 14 days of delivery, provided the item:

  • Is unused and unworn

  • Has original tags attached

Contact us at support@aysunkw.com or via WhatsApp to proceed.

Refunds

Once your return is approved:

  • The refund will be issued to your original payment method

  • Processing time depends on your bank or card provider